Privacy Policy
Privacy Policy
Last updated: June 9, 2026
iFixExperts respects your privacy. This Privacy Policy explains what information we collect through our website, how we use it, and how we protect it.
Information We Collect
When you request a repair quote, appointment, chat follow-up, or phone buyback review through our website, we may collect the following information:
- Your name
- Your phone number
- Your phone model
- The repair type you select
- Details you provide about the repair issue
- Phone brand, model, storage size, condition, carrier, damage, asking price, and notes for sell-your-phone requests
How We Use Your Information
We use this information only to respond to your repair request, provide an estimate, review a phone buyback request, contact you about your device, and help complete service at iFixExperts.
Telegram Notifications
When you submit a quote request, appointment request, chat follow-up, or sell-your-phone request, the information you provide may be sent to iFixExperts through Telegram so our staff can respond quickly. This notification is used only for customer service, repair follow-up, and buyback review.
No Third-Party Sharing or Marketing
We do not sell, rent, trade, or share your personal information with third parties for marketing purposes. We do not use your information for unrelated advertising or promotional campaigns.
Service Providers
We may use trusted service providers, such as website hosting and messaging tools, to operate the website and receive quote requests. These tools are used only to support our repair service workflow.
Website Analytics
We use Microsoft Clarity and Google Analytics to understand how visitors use our website, improve page layout, troubleshoot website issues, and make the quote and contact experience easier to use. These tools may collect usage information such as pages visited, clicks, scrolling, device/browser details, approximate location, and session interaction data. We do not use website analytics information to sell personal information or for unrelated marketing.
Data Security
We take reasonable steps to protect customer information submitted through the website. However, no website or internet transmission can be guaranteed to be completely secure.
Contact Us
If you have questions about this Privacy Policy or want to request removal of information you submitted, contact us:
iFixExperts
5100 Lake Worth Rd, Greenacres, FL
561-510-1236